Please download following file: How_to_access_OS5_X32_RAID_data_from_OS5_X64_system_V0.1.pdf
|
OS5 X32 NAS MODEL |
OS5 X64 NAS MODEL |
|
N8800PRO (v1) |
N16000 Series |
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RAID ROAMING - How to access OS5 X32 RAID data from OS5 X64 syste...
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OS7 - How to flash DD N2810 N2810PLUS N2810PRO EMMC via USB
OS7 - How to flash DD N2810 N2810PLUS N2810PRO EMMC via USB
Please refer to enclosed PDF file:
How_to_flash_DD_N2810_N2810PLUS_N2810PRO_EMMC_via_USB_V0.2.pdf
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N4200/N4800PRO/N4800/N4200ECO/N4800ECO Power adapter table
N4200/N4800PRO/N4800/N4200ECO/N4800ECO Power adapter table
N4200/N4800PRO/N4800 adapter is DC19V for BBM/Li battery charge.
N4200ECO/N4800ECO adapter is DC12V without BBM/Li battery charge function.
|
|
N4200/N4800PRO/N4800 |
N4200ECO/N4800ECO |
|
N4200 |
O |
X |
|
N4200PRO |
O |
X |
|
N4200ECO |
O |
O |
|
N4800 |
O |
X |
|
N4800ECO |
O |
O |
|
N4200 |
O |
O |
|
N4200PRO |
O |
O |
|
N4800 |
O |
O |
*In short if without BBM/LI BATTERY and the 19V & 12V adapter able to mix.
** FSP120-AA8 19V 6.32A http://www.fsp-group.com.tw/pro/2/FSP120-AAB.pdf
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If NAS unable boot into system or no display from VGA or HDMI
If NAS unable boot into system or no display from VGA or HDMI, please check following possible causes:
1. Since power up without any light up, could be Power Supply Unit or related parts need replacement or RMA service. (Should have no diapaly or video out)
2. Since power up should have a BIOS ready beep in 10 second, if without this BIOS ready beep means NAS motherboard need RMA service. (Should have no diapaly or video out)
3. Since power up have a BIOS ready beep in 10 second which menas mother board should be fine, but can't found suitable driver to boot (NAS:DOM chip or W-series:2.5'HDD/SSHD), please press F2 or DEL get into BIOS configure page to ensure the the boot driver been detected and assigned to 1st boot proirity. If BIOS unable to found the boot device that could be DOM chip or 2.5'HDD/SSHD need RMA service to check or replacement.
4. Since power up have a BIOS ready beep in 10 second, NAS booting but hange at halfway, please boot NAS up without HDD, since able to login NAS ADMIN WEB inferface and plug all HDDs into NAS with 10 sec. intervel each, until all HDD detected from NAS HDD information page, please download CONF.BIN let we check for you.
How to download CONF.BIN file:
N2310/N4310/N2520/N2560/N4520/N4560 can be download from NAS ADMIN WEB IU->left upper corner have a GEAR icon->SYSTEM MANAGEMENT->CONFIG MGMT->DOWNLOAD.
Rest of NAS model can be downloaded from [System Management/ Config Mgmt] and then press [Download] button.
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How to remove Windows saved network password
How to remove Windows saved network password
If NAS IP at 192.168.1.123, since we type \\192.168.1.123 to enter NAS_public folder and no any account & password need as an anonymous login, but Windows would presave this permission, it is unable to login other ACL/unpublic folder and no dialog for user to type account name & password, thus if you went to access other ACL folder please refer to following options or PDF files:
1. If you map netwrok folder alrady, please right click this folder and choose DISCONNECT.
2. WINDOWS KEY+R => cmd => net use => "net use * /d" or "net use REMOTE_IP_AND_PATH* /d”
3. Control Panel => User Accounts and Family Safety => User Accounts => Manage Credentials => Windows Credentials => Remove from vault => Yes.
4. Log out Windows.
5. Reboot PC or NB.
6. Create an user account in Windows.
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How to enable BitLocker on Windows Server 2012 R2
How to enable BitLocker on Windows Server 2012 R2
http://thesolving.com/storage/how-to-enable-bitlocker-on-windows-server-2012-r2/
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How to downgrade OS5 X64 NAS FW
How to downgrade OS5 X64 NAS FW
***Caution!! This operation would make your system malfunction or data lose!***
***Please consult from Thecus tech support staff first!!***
For some reason need to downgrade NAS FW, please upload following patch via FW upgrade interface, but DON"T reboot NAS just upload what version you need and reboot NAS.
N2800, N4510U series, N4800 series, N5550, N7510, N6850, N8850, N10850, N8900 series, N12000 series & N16000 series:
X64-FW-downgrade-1.0.rom
N7700PROV2, N8800PROV2:
X64-N77-N88-V2-FW-downgrade-1.1.rom
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How N2310 set partition name back
How N2310 set partition name back
How_N2310_set_partition_name_back
A. Please download Thecus_USB_set_partition_name_1.0.0.zip
B. Please unzip to an empty USB driver root folder.
C. Power N2310 off and eject all HDDs out of NAS.
D. Plug USB driver on NAS.
E. Power NAS up and wait about 1~14 mins.
F. Since update completed and system would power off itself.
G. Power N2310 with HDD up.
H. Install latest N2310/N4310 Thecus Intelligent NAS (http://install.thecus.com), search & pick N2310/N4310 to initial.
* If you have old N2310 data (If you need the data), since click NEXT and you should able to access NAS ADMIN WEB page. If not and asking to "Create RAID" please refer to following FAQ:
http://thecus.kayako.com/default_import/Knowledgebase/Article/View/629/0/if-n2310-hw-replaced-but-cant-access-to-raid-data
**N2310 OS6 have 2 copy OS from NAS internal flash & RAID/JBOD HDD, this update for NAS internal flash only.
***If can't update or unsuccessful, please provide the LOG file from USB driver for your tech staff to check for you.
Examples: USB root.
│ mtd-utils-1.4.3-1.1.t2.ppc.rpm
│
└─gofactory
│ factory_test.sh
│ set_partition_name.sh
│ utility_start.sh
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Where is CPU / Processor Compatible list?
Where is CPU / Processor Compatible list?
Some NAS specification table have an item called "Processor Compatible with" as like following list, but why I can't found the CPU / Processor compatible list?
It is for special quantity order or OEM mainly, and each CPU have difference behavior, TPD and else, thus we have no CPU list to publish, but welcome to contact your Thecus account manager for target processor & pricing.
N16850 http://www.thecus.com/product.php?PROD_ID=115
N16000PRO http://www.thecus.com/product.php?PROD_ID=85
N12850 http://www.thecus.com/product.php?PROD_ID=116
N12000PRO http://www.thecus.com/product.php?PROD_ID=84
N8900PRO http://www.thecus.com/product.php?PROD_ID=111
N8900 http://www.thecus.com/product.php?PROD_ID=56
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Does XBMC/KODI support remote control?
Does XBMC/KODI support remote control?
1. Try from "Kore, Official Remote for Kodi" from your mobile device:
https://play.google.com/store/apps/details?id=org.xbmc.kore
https://itunes.apple.com/tw/app/official-kodi-remote/id520480364?mt=8
And enable from XBMC/KODI: SYSTEM -> SETTING -> SERVICE -> WEB SERVER -> ALLOW REMOTE CONTROL VIA HTTP
2. USB keyboard & mouse.
3. Microsoft MCE remote control (IR receiver & RC6 protocol) (Since MEC receiver plug, please restart XBMC/KODI make this work)
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Does N5550 W5000 or W5000+ support mini PCI-E or mSATA?
Does N5550 W5000 or W5000+ support mini PCI-E or mSATA?
N5550 W5000 or W5000 have a slot for MINI PCI-E but mSATA, even it is same slot layout but without related mSATA signal, but this slot is a reserved function thus current no utility or FW able to support and thanks for your understanding in advance.
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USB & eSATA_schedule backup user guide(EN, 繁中, 簡中)
USB & eSATA_schedule backup user guide
定期備份NAS資料到USB外接硬碟盒
定期备份NAS数据到USB外接硬盘
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What the difference between Disk Security & RAID encryption?
What the difference between Disk Security & RAID encryption?
Disk Security base on ATA Securuty protocol between HDD & BIOS:
http://www.answers.com/Q/What_is_ATA_Security_Mode
http://www.t13.org/documents/UploadedDocuments/docs2006/e05179r4-ACS-SecurityClarifications.pdf
RAID Volume with Encryption (RAID Encryption) base on Thecus OS from AES 256bit RAID Volume Encryption feature allows users to encrypt RAID volumes on their Thecus NAS with a writable USB disk. Once a RAID volume has been encrypted, no one will be able to access their NAS to retrieve data or modify settings without the USB disk containing the encrypted key; therefore, users’ precious data will be 100% secure even if someone has stolen their hard drives or the even their entire NAS server.
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How USB upgrade N5810 FW from OS7 to OS7
How USB upgrade N5810 FW from OS7 to OS7
Please try following steps to re-flash the N5810 USB DOM:
1. Please download the attached USB tool "OS7_USB_Upgrade_v0.2.zip" or
https://www.dropbox.com/s/m04gsi8xcxexry5/OS7_USB_Upgrade_v0.2.zip?dl=0
2. Please unzip the downloaded file. There should be a folder called "OS7_USB_Upgrade_v0.2.zip".
There would be sub-folder "gofactory".
3. Please download firmware and MD5 file for firmware from the links below:
Firmware & MD5 file:
http://ftp2.thecus.com/~thecus/download/AutoUpgrade/Thecus_x86_64_FW.v3.00.06.2
http://ftp2.thecus.com/~thecus/download/AutoUpgrade/Thecus_x86_64_FW.v3.00.06.2.sum
4. Please prepare an empty USB drive and format the USB drive as FAT32.
5. Please copy all the content under folder "OS7_USB_Upgrade_v0.2.zip", the firmware file and the MD5 file to the USB drive.
The USB drive content should like the attached screenshot. (USB_files.png)
6. Power off NAS
7. Plug USB drive into NAS black USB2.0 port as possible.
8. Power on NAS
9. It will start re-flashing DOM process automatically.
10. Once the process is done, NAS will be powered off automatically.
11. Remove USB drive from NAS
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Cannot join AD server or access shares after updating NAS firmwar...
Cannot join AD server or access shares after updating NAS firmware or AD server
Please verify the following Samba/CIFS settings in the NAS GUI if you cannot join the NAS into the AD anymore after you have updated the NAS firmware or AD server:
Server Signing -> Auto
Support policy for LDAP -> Sign
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NVR-How to add local host as exception site
NVR-How to add local host as exception site
As enclosed PDF file: NVR-How_to_add_local_host_as_exception_site.pdf
Concept:
- Via Xterm to open Java control panel.
- Add local host as expect site from Java control panel.
Steps:
Under LOCAL DISPLAY screen,
- Via XTERM to open JAVA CONTROL PANEL
sh /raid/data/module/LocalDisplay/sys/share/jdk1.7.0_55/bin/ControlPanel
- Add exception site:
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How OS7 auto firmware (FW) update?
How OS7 auto firmware (FW) update?
If able to access internet for Thecus FW server and system would check & download FW on every Monday 00:00, since user reboot NAS from ADMIN WEB page or front power button, and system would auto update downloaded FW automatically.
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Access User's Home Folder/Directory in OS7
Here is the steps to access your home directory in OS7:
via Windows File Manager with SAMBA/SMB/CIFS
1. Clear credentials on your Windows first. See this link for details.
[ http://thecus.kayako.com/default_import/Knowledgebase/Article/View/686/0/how-to-remove-windows-saved-network-password ]
2. Close all Windows File Managers and re-open one.
3. Type "\\your-NAS-IP\home". For example, "\\192.168.1.100\home" to access the NAS at 192.168.1.100.
4. Type "\user-account" in the "Account" field, e.g., "\b_wayne" for the user "b_wayne", and fill in the password.
5. You will be directed to the user's home directory.
via FTP
1. Enable FTP support by [login to the web UI > Control Panel > File Service > FTP > Enable FTP Service]
2. Type your NAS IP in the Host Address field of the FTP client, FTP port, user account and password accordingly.
3. Upon login, you should find the user home directory under "/HOME/".
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What is most stable method migrate to OS7
What is most stable method migrate to OS7
Most OS5 X64(but N7700PROV2/N8800PROV2) should work with OS7, but OS5 X64 system have difference file structure, ACL and others, if went to migrate to OS7, it is strong recommend backup current data first, then create new RAID volume from OS7, and following steps for your reference:
(!!Please note this method unable roll back to OS5!! Please double confirm before this operation!)
(If you just went to doing some preview & testing, please refer to following link:
http://thecus.kayako.com/default_import/Knowledgebase/Article/View/644/0/how-to-update-to-os7-beta-for-evaluation-n2800-n4800eco-n5550-n7510-and-n5810)
1. Confirm all your data been backup already and update to OS7.*1 *2
2. Power OS7 NAS up without HDD.
3. Login into OS7 ADMIN WEB interface page, load factory default and reboot.
4. Login into OS7 ADMIN WEB interface page, hot plug HDD into NAS.
5. Create new RAID volume from OS7.
*1
Followingt OS5 X64 NAS models have capibility to support OS but N7700PROV2/N8800PROV2.
http://ftp2.thecus.com/~thecus/download/AutoUpgrade/Thecus_x86_64_FW.v3.00.07.4
N16850 Series
N16000 Series
N12850 Series
N12000 Series
N8900 Series
TopTower N10850
TopTower N8850
TopTower N6850
N8880-10G
N8810U Series
N7770-10G
N7710 Series
N5810 Series (certain early version is OS5 V2.x.x, OS7 start from V3.x.x)
http://ftp2.thecus.com/~thecus/download/AutoUpgrade/Thecus_x86_64_FW.v3.00.07.4.cdv
N7510 Series
N5550
N4800 Series
N4510U
N2800
*2
A. If you observe any issues or inconsistencies, please address these via the Feedback button in ThecusOS 7.0 for os7@thecus.com.
B. Thecus is not responsible for any data loss or damage during the Beta Program. Individuals are strongly advised to backup all data before beginning.
C. Thecus is not responsible for an any issues or damages to your product during the Beta Program.
D. Please note that, as this is a Beta version and not a formal release, you may experience errors or inaccuracies that may cause data loss and other system issues. Some features may also not be fully functional. If these events do occur, you may need to reinitialize your system.
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WSS FAQ How to restore WSS/WSSE backup
WSS FAQ How to restore WSS/WSSE backup
1.
According from Microsoft follwoing link, it is need WSS/WSSE installation media:
Restore or repair your server running Windows Server Essentials
https://technet.microsoft.com/en-us/library/jj593197(v=ws.11).aspx#BKMK_Restore
2.
Following WSS/WSSE installation media link for your reference:
*How to make ISO to bootable DVD(Recommend choose dual layer DVD disk)
http://www.imgburn.com/
*How to make ISO to bootable USB(Recommend use 8GB or above USB disk)
http://www.imgburn.com/
*How to configure NAS boot from DVD or USB driver
http://thecus.kayako.com/default_import/Knowledgebase/Article/View/574/0/how-to-configure-nas-boot-from-dvd-or-usb-driver
WSS/WSSE isntallation ISO
https://www.microsoft.com/en-us/evalcenter/evaluate-windows-server-2012-r2
or
https://www.dropbox.com/s/0jtwnlml2iqnyz6/9600.16384.WINBLUE_RTM.130821-1623_X64FRE_SERVER_SOLUTION_EN-US-IRM_SSSO_X64FRE_EN-US_DV5.ISO?dl=0
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