OS5 & OS7 - How to DD USB DOM via Fedora Live USB dongle
OS5 & OS7 - How to DD USB DOM via Fedora Live USB dongle Please contact tech staff help you to confirm your NAS model first, and enclosed PDF file for your...
View ArticleHow to remove "Global" Hot Spare
How to remove "Global" Hot Spare 1. Due "Global" Hot Spare configured on NAS with HDD'serial number, thus please upload following patch to remove this record.2. This patch executed and no need to...
View ArticleHow to enable HDD SMART
How to enable HDD SMART1. Generally HDD default the SMART function enabled, but in some case this function would disabled on unknown user or reason.2. In order to get correct HDD health status from...
View ArticleWSS FAQ How to Import (migrate) a Storage Pool on Another Server
WSS FAQ How to Import (migrate) a Storage Pool on Another Server Please refer to following...
View ArticleN12850 N16850 W12850 W16850 clean CMOS BMC cable
Concept: If N12850 series, N16850 series, W12850 & W16850 unable to boot up. Power supply is AcBel, please clean CMOS battery & BMC cable. Please refer to...
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資料救援費用
如果因為硬碟壞軌或filesystem error需要克隆(複製)硬碟：有客戶建議幾款軟體，相關下載及操作請上網搜尋1、Ghost2、DISKgenius3、HDClone Pro4、Thecus NAS OS5 X64機型 有內建硬碟複製功能 磁碟複製(Disk Clone)完成後，請將NAS開放於網路上，以便提供 Thecus...
View ArticleWSS FAQ Does Remote Desktop Services (RDS) need additional licens...
WSS FAQ Does Remote Desktop Services (RDS) need additional license & Client Access License (CAL)? The Remote Desktop Services (RDS) need additional license & Client Access License (CAL) from...
View ArticleOS7 how to change Workgroup/Domain if without AD join.
OS7 how to change Workgroup/Domain if without AD join. 1. Please update to OS7 3.01.00.4 or above version.2. Please go to Control Panel-> PRIVILEGE -> AD -> edit Workgroup/Domain -> Apply
View ArticleHow to make root share folder un-browseable or hidden
How to make root share folder un-browseable or hidden OS5 X32 & X64 seriesHome > Storage > Share Folders > choose a folder > Samba > Browseable > No > Apply. OS6Control Panel...
View ArticleHow to disable & enable HA
How to disable & enable HA If went to change something as like network configuration, it is need pasue/disable HA model first, and following steps for your reference: How to disable HA:Login HA...
View ArticleHow much screws for 3.5" HDD? 4 or 6?
How much screws for 3.5" HDD? 4 or 6? The 3.5" HDD default design for 4 screws, due certain HDD need extra inner space for more disk platter and move 2 tradition screw holes location to the edge, thus...
View ArticleWSS How to configure email notification
WSS How to configure email notification https://technet.microsoft.com/en-us/library/jj713532(v=ws.11).aspx#BKMK_Email
View ArticleOS5 X64 & OS7 have Telnet client for NAS access to Telnet server?
OS5 X64 & OS7 have Telnet client for NAS access to Telnet server? Please via following command to download Telnet client under NAS’SSH console:wget --no-check-certificate...
View ArticleWhat HDMI & Display Port version on N2810PRO & N4810
What HDMI & Display Port version on N2810PRO & N4810HDMI is V1.4bDisplay Port V1.1a
View ArticleLinking and Accessing OneDrive folders on OS5 OS7
A. Install OneDrive App:1. Login as the admin. Go to [ App Center ] and search "onedrive".2. Click the app icon and choose "Install". 3. After installing the app, pick "Allow user to use this...
View ArticleIf HDD damaged or failed but need the data, how should I do?
If HDD damaged or failed but need the data, how should I do?If HDD under warranty the HDD manufacturer RMA would swap and HDD for you, but if went to get the data from damaged HDD, please refer to...
View ArticleHow to update BIOS for N2810/N2810PLUS/N2810PRO/N4810
How to update BIOS for N2810/N2810PLUS/N2810PRO/N48101. Prepare an USB Flash in FAT 32 format, non-bootable.2. Download & unzip follwoing files & folder onto USB flash.N2810 N2810PLUS...
View ArticleWSS/WSSE have 2016 available?
WSS/WSSE have 2016 available?Microsoft have no plan for Windows Storage Server 2016 Essentials (ex: W2000~W5810).But Windows Storage Server 2016 will available for rack mount Windows series NAS (W8900...
View ArticleRack mount NAS non slidable & slidable rail installation guide
Rack mount NAS non slidable & slidable rail installation guide:Please refer to enclosed files:1. non-slidable-rail-1U-Rack mount instructions.PNG2. non-slidable-rail-2U-above-Rack mount...
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