How to access data if NAS out of order or end of life?
1. Contact with your reseller, distributor or Thecus office for RMA request directly. And following reseller/distributor/office link for your reference:
http://www.thecus.com/wtb.php
http://www.thecus.com/about_contact.php
2. Thecus NAS support RAID roaming between same OS series, thus could roaming RAID HDD to another unit for data access.
3. Boot RAID HDD from Fedora live USB/DVD/CD from PC, and provide SSH connection for Thecus satff assemble the RAID for you to backup.
4. Contact Thecus Branch office and ship HDDs for our staff help you to backup or migrate data. (But could have additional labor charge)
5. Arrange another Thecus OS5 x64 NAS (non N2310 N4310 N25x0 N45x0) and provide SSH connection for we assemble the RAID for you to backup on another RAID volume in the same NAS or USB/SAMBA/FTP/etc. external backup.
Thecus RAID roaming table
http://thecus.kayako.com/default_import/Knowledgebase/Article/View/606/0/thecus-raid-roaming-table
Three ways to publish the NAS on the internet for Thecus to access and analysis
http://thecus.kayako.com/default_import/Knowledgebase/Article/View/57/0/three-ways-to-publish-the-nas-on-the-internet-for-thecus-to-access-and-analysis