If N2310 HW replaced but can't access to RAID data.
If latest INTELLIGENT NAS V1.01.20 (http://install.thecus.com) unable help you to login NAS directly.
But asking to "Create RAID", "ASSIST RIAD" or related message, please arrange following steps for our staff to help you:
1. Preare Thecsu TeamViewer Quick Support (Teamviewer9 only) from http://www.thecus.com/TTVQS.exe
2. Power NAS without HDD.
3. Since INTELLIGENT NAS discovered N2310, and hot plug HDD into N2310.
4. Submit ticket from http://esupport.thecus.com for our staff to help you remotely.